General Questions
- What countries is TrueLayer live in?
- How can I track provider/bank downtimes?
- What banks and PSPs are supported by the Data (AIS) and Payments (PIS) products?
- What is the difference between Beta and Live banks/providers?
- How do I request banking providers to be added to TrueLayer's network?
- Are the accounts from the Crown Dependencies eligible for Open Banking services?
UK banks and PSPs 🇬🇧
- [Starling] Why are pending transactions not returned for Starling accounts?
- [Barclays] What does Barclays error code mean?
- [Natwest] Does Natwest Group support MFA (multi-factor authentication) for VRP?
- [HSBC] Why are my payments rejected immediately after authorisation?
- Which providers return the hour in the timestamp?
- [Amex] What do I need to know about Amex supplementary cards?
Irish banks and PSPs 🇮🇪
- Why am I seeing a loading screen in BOI's app during authentication?
- Is the remitter IBAN required in payment initiation requests to the Irish banks?
- [AIB] "Timed Out" error during Auth Flow
- Why does an end-user encounter 202 Error when connecting a PTSB account?
- [Ulster ROI] How do I avoid using a card reader for international payments?
- [Ireland] What are the processing times for SEPA payments?
German banks and PSPs 🇩🇪
Spanish banks and PSPs 🇪🇸
French banks and PSPs 🇫🇷
- Why am I getting an error when requesting transactions with Credit Agricole?
- Why are my users seeing "None of your accounts are listed in the Transfer service" for BNP Paribas?
- Why am I getting an error saying "The request limit defined by the policy of provider has been reached"?
- What bank branches are available?
- [Banque Populaire] Why can't my user make a payment to a particular beneficiary?
Other banks and PSPs
- Why isn't app-to-app working on iOS 14.X?
- Why does TrueLayer not support SEPA Instant payments for KNAB 🇳🇱 ?
- Why am I not being redirected to the banking app while using Android?
- Why do I get "internal_server_error" after a re-authentication?
- How can I open a bank's app from a WebView while using Android?
- Why am I getting "The client credentials you have entered are incorrect. Please check and try again."?