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  1. Help Centre
  2. Compliance & Onboarding
  3. Onboarding

Onboarding

  • What is "Know Your Customer" (KYC)?
  • Why does TrueLayer ask for a Director's date of birth (DOB) and address?
  • Why does TrueLayer need a Shareholding chart for the entity?
  • Why does TrueLayer require an AML policy?
  • What are some examples of acceptable sources of wealth for a corporate entity?
  • What is TrueLayer's procedure for Source of Funds (SoF) and Source of Wealth (SoW)?
  • Why does TrueLayer ask for a source of funds at the beginning of the business relationship?
  • What are the consequences if I fail to complete the Periodic Review survey?
  • What is the typical timeframe for completing the onboarding process?
  • What documents will I need to provide during onboarding?
  • How will I be kept updated on the progress of my application?
  • Who can I contact if I have questions during the onboarding process?
  • What fields are required in the application?
  • Is an AML audit required?
  • Is an AML walkthrough call required?
  • Guidelines to note when filling out the Maxsight application forms
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under the Payment Services Regulations 2017 and Electronic Money Regulations 2011
(Firm Reference Number: 901096)
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