What is the typical timeframe for completing the onboarding process?

We understand that you're eager to get started with TrueLayer! The onboarding review process typically takes approximately 7-10 working days from the time we receive your complete application and all requested documentation. It's important to note that this timeframe can be significantly impacted by how quickly and comprehensively you, as the client, provide all the necessary information and documentation. The more efficiently and accurately we receive everything required, the smoother and faster your onboarding will be.

During this period, our onboarding team will be in touch with you if they have any questions, require clarifications, or need additional information to complete their review. We strive to make this process as efficient as possible.