Payments
Payments API (V3)
- Why has an authorised payment not "expired"?
- What to send on a support tickets for the Variable Recurring Payments (VRP) API?
- What are external transactions?
- How to resolve Tl-Signature issues
- Does the QR code expire?
- What is the new Payments V3 API?
Payouts
- Can I change how the beneficiary name appears on user's bank statements?
- How to set up a Payouts API client?
- I got a successful (200) response for open-loop payments several times. But I didn’t see any transactions in the Console or any deduction from the amount of my merchant account. Is this how it is supposed to be and why?
- How to generate a certificate?
- Is it possible to have more than one webhook URI?
- What to send on a support ticket for the Payouts API?
General Questions
- Can TrueLayer initiate a refund?
- GET /payments endpoint breaking change
- Why does my Lloyds payment keep freezing?
- How to set up the Insomnia Core for Payments V3
- Which credentials should be used to access TrueLayer Android SDK to connect your app?
- How can I add a new payee in Barclays?
General Questions - PayDirect
- How many wallets can I have on PayDirect?
- Who can access the PayDirect Merchant Dashboard?
- Can users withdraw a higher value than what they've initially deposited via the TrueLayer APIs?
- How to set up a PayDirect API client?
- Uploading Certificates for PayDirect
- What is the difference between Pay by Bank and PayDirect?
Status of a Payment
- Why is a payment stuck in Executed status?
- The payment is stuck in submitted status, why?
- What are the reasons a payment can be in status "New" for a long time?
- What are the reasons a payment can be rejected?
- What are the possible payment status values?
- Can I receive notifications when a payment status changes?
Creating a Payment
- Can I schedule a payment using the Payments API?
- [EU providers] Which are the payment limits?
- Is passing the remitter IBAN mandatory, when doing single payment request for any EU bank?
- [Lithuania] What is the maximum instant payments limit possible?
- Does TrueLayer perform validation on the fields of a payment request?
- How do I skip TrueLayer's Pay Dialog in the Payments API?
Bank-Specific Requirements
- Why did my payment fail with an error "beneficiary name: Value is invalid"?
- [HSBC] Why are my payments rejected immediately after authorisation?
- [France] Which bank branches are available?
- Why do you need my IBAN when I make a payment?
- [Germany] Which branches are supported per provider in Open Banking?
- How to reduce the authentication steps required with CaixaBank
Testing the Sandbox Environment
- What banks are supported in the sandbox environment?
- How do I test a payment in the Sandbox?
- Can production data be accessed in the Sandbox?
- Why do my applications have different names in Sandbox and production?
- I have a production account already, do I need to create a Sandbox account?
- What can I do in the Sandbox?