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  1. Help Centre
  2. Add-ons: Data & Verification
  3. Authentication Flow

Authentication Flow

  • Why do I get a ‘414 Request – URI Too Large’ error when connecting to Virgin Money?
  • How has TrueLayer implemented the FCA's changes to the 90 day re-authentication process?
  • Are there any differences in the user consent flow for business accounts opposed to personal accounts?
  • Can I use the reauthentication flow for a user that has revoked access?
  • I'm on Incognito/Private Mode and can't connect to my bank, why?
  • New tab triggered after bank authentication, why?
  • I can't connect to Caisse d'Epargne, why?
  • How can I obtain a `session_Id` to assist with an escalation?
  • Why are my tokens getting invalidated?
  • I'm implementing the re-authentication flow. What should I know?
  • What are the differences between a `code`, an `access_token` and a `refresh_token`?
  • Is the Reauthentication flow available in the Sandbox environment?
  • Why is my Safari opening a random app after redirection from the bank?
  • How to handle app-to-app redirection on Android?
  • Why am I seeing "your bank is currently unavailable"?
  • How should I display the Auth Dialog on mobile?
  • What to send to TrueLayer when user interface (UI) issues happen?
  • Should I implement Proof of Key Code Exchange (PKCE)?
  • What is the Proof Key for Code Exchange (PKCE) Authentication Flow?
  • Is there a feature that shows how long left we have to access an account?
  • Why am I missing the refresh token in my response?
  • Why do my Open Banking users need to re-consent every 90 days?
  • I'm having issues refreshing my tokens. What should I do?
  • How can I select specific providers in my Auth Dialog?
  • How long do refresh tokens last for?
  • I use Safari on iOS and I'm having issues connecting to a new bank.
  • How do I skip the bank selection page?
  • How are `credentials_ids` created?
  • Can I remove TrueLayer branding from the user consent flow?
  • Why doesn't TrueLayer support iframes?
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under the Payment Services Regulations 2017 and Electronic Money Regulations 2011
(Firm Reference Number: 901096)
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