Skip to main content
Help Centre Help Center home page
  • Sign in
  • Sign in
  • Submit a request
  1. Help Centre
  2. Banks/Providers
  3. Other banks and PSPs

Other banks and PSPs

These are known issues on the banks' side that have been reported to them by TrueLayer and are awaiting fix.

  • Why isn't app-to-app working on iOS 14.X?
  • Why am I not being redirected to the banking app while using Android?
  • Why do I get "internal_server_error" after a re-authentication?
  • How can I open a bank's app from a WebView while using Android?
  • Why am I getting "The client credentials you have entered are incorrect. Please check and try again."?
  • Why can I not connect to my Revolut account outside the UK?
  • Why am I getting a blank screen on third-party browsers?
  • Why am I seeing the message "upstream connect error" on authentication?
  • Why do I see a blank page on Safari after authenticating with my bank?
  • Why am I getting access_denied when requesting /info for some banks?
  • Why are my `credentials_id` changing for the same user?
  • Why am I getting 'access denied' when retrieving more than 90 days of transactions, Direct Debits or Standing Orders?
© TrueLayer Ltd. 2024. TrueLayer is authorised and regulated by the UK Financial Conduct Authority
under the Payment Services Regulations 2017 and Electronic Money Regulations 2011
(Firm Reference Number: 901096)
Deutsch Español Français (France) Italiano