I don't recognise a payment that has left my account. What should I do?

January 11, 2023 10:28 Updated

If you notice a payment out of your account that you did not authorise, you should contact your bank as soon as possible. If you did not authorise it, you can claim a refund. You should contact your bank to claim a refund even if you think a third-party payment service was used to make the payment.