Why was my instant bank transfer using VRP not sent?

Firstly, check your VRP mandate with the merchant or in your online banking. This will display the expected payment dates. If an expected payment was not sent, this could be for a few reasons:

• Your mandate is no longer live
• You do not have enough funds for the payment
• You have reached your daily payment limit. This limit varies bank to bank
• The requested payment breaks the mandate parameters. To check the criteria set, visit your merchant’s website or your online banking