How do I transfer account ownership in the Console?

If you are an Owner and need to transfer ownership of your Console account, our team will assist with this process.

To begin the transfer, please submit a support ticket with the following information:

• New Owner’s Email Address: Ensure the new owner has an active Console account.
• Previous Owner’s Email Address: Provide the email address of the current owner.
• Previous Owner's Membership Status: Indicate whether the previous owner should remain a member of the application or be removed. If they remain, specify their permissions in the Console.
• Client IDs for Ownership Transfer: List all client IDs that require a transfer of ownership (both live and sandbox, if applicable).

By default, ownership will be transferred for all applications (sandbox and live), unless you specify otherwise.