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  3. Known Issues and Workarounds - UK banks and PSPs 🇬🇧

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    Known Issues and Workarounds - UK banks and PSPs 🇬🇧

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    • Why Are Pending Transactions Not Returned for Starling Accounts?
    • Does Natwest Group support MFA (multi-factor authentication) for VRP?
    • Which providers return the hour in the timestamp?
    • What I need to know about Amex supplementary cards
    • Lloyds: Why am I unable to connect my Corporate charge card with Lloyds Business or Lloyds Commercial?
    • Lloyds: Why am I redirected to the Lloyds online banking website when I have the banking app on Android?
    • Lloyds, Halifax and Bank of Scotland: Why am I seeing "Sorry, we couldn't set up sharing" when trying to authenticate?
    • Bank of Scotland: How can I revoke access to TrueLayer?
    • Barclays: Why is the app-to-app redirection failing?
    • HSBC and First Direct: Why am I getting error "UK.HSBC.FailedEligibilityCheck"?
    • HSBC and First Direct: Why am I seeing "Insufficient funds" error while in overdraft?
    • HSBC and First Direct: Why am I still getting "access_denied" when requesting transactions within the consent?
    • First Direct: How can I authenticate my account?
    • AMEX (American Express): Why are my transaction IDs changing?
    • AMEX (American Express): Why am I getting "access_denied" on a /balance request?
    • Santander: Why am I not able to consent with on the app?
    • Santander: Why does the mobile app freeze during authentication on iOS?
    • Santander: Why can't I retrieve `/pending` transactions for Santander UK?
    • Santander: Why am I seeing a black screen after authenticating on the app?
    • Starling: Why do I see cancelled payments in "new" status?
    • Starling: How do I consent to a USD account?
    • Starling: Why can I not see a running balance on accounts when calling for /transactions?
    • NatWest Group (RBS, NatWest and Ulster Bank): Why are my requests failing between 2am and 3am GMT?
    • NatWest Group (RBS, NatWest and Ulster Bank): Why has my Standing Order failed on RBS?
    • NatWest Group (RBS, NatWest and Ulster Bank): Why are some of my payments rejected?
    • Wise: Why is one of the IBANs masked on accounts response?
    • Virgin Money: Why can't I connect my account?
    • Capital One: Why do I get the error "provider_requests_exceeded"?
    • Revolut: Why do I see "Unfortunately, your country is not supported" when connecting to my UK account?
    • Why is my authentication failing with internal_server_error when using Plum?
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