General

General Questions

• What to send on an incident ticket for the Data API?
• What industries are not supported by TrueLayer?
• How can I see tickets raised by my team?
• What are the UK regulators?
• What is CBI Globe?
• How to check TrueLayer's availability?

Open Banking

• What is Open Banking?
• Is Open Banking only available in the UK?
• Is Open Banking safe?
• What is the difference between PSD2 and Open Banking?
• Where does TrueLayer come in terms of regulation?
• Who implements Open Banking and who enforces it in the UK?

Regulatory

Pricing & Billing

• Does TrueLayer offer a testing mode?
• Does TrueLayer offer trial or testing periods?
• How much does TrueLayer cost?
• Pay As You Go Plan
• Do you charge VAT?
• How and when do you bill me?