SUPPORT

Do you support Metro Bank?

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6 comments

  • Alastair Lord

    You say here that you don't support Metro Bank, but on the following url, you say that you do. Which is right please? https://truelayer.com/reports/open-banking-guide/open-banking-and-bank-accounts/

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  • Konstantin Sokolov

    Hello Alastair,

    The page you linked lists the banks that have support for Open Banking. It is not a list of banks we specifically support.

    You can find every bank we currently support in our Coverage page here: https://support.truelayer.com/hc/en-us/sections/360001919438-Coverage

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  • Alastair Lord

    OK thanks very much for the swift clarification. Might there be any progress on you supporting Metro Bank in the foreseeable future?

    Thanks again for your help.

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  • Steven Quay

    I've just contacted Metro Bank as per Evengi's advise to release a payout which was made to them. Metro bank are unable to speak with us as we are a third party. They have also informed us that they do support open banking, so unsure why Evengi would tell us that they don't.

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  • Konstantin Sokolov

    Hello Alastair,

    Currently, there are no immediate plans to start integrating with Metro Bank. We are, however, actively considering any bank that receives a high volume of requests from our clients so I would suggest filling in this coverage request form https://airtable.com/shrQAtEBLMp7wcGlq

    Regards,

    Konstantin

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  • Konstantin Sokolov

    Hello Steven,

    Metro has recently implemented Open Banking support.

    What Evgeni told you is also correct, however, currently we still do not offer support for Metro Bank.

    Please feel free to submit a bank coverage request using this form: https://airtable.com/shrQAtEBLMp7wcGlq

    Banks with the highest volume of requests from our clients are likely to be prioritised for integration in the future.

    Regards,

    Konstantin

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