Early 2021, this was a common message due to Brexit and Revolut transferring their non-UK customers to their Lithuanian entity. See more information in the article "I can’t connect to my Revolut account outside the UK, why?"
However, if you are trying to connect to UK Revolut with a UK IBAN, this will need to be raised with the bank.
Please reach out to our Client Care team by raising a ticket with us and share the following details:
- A screenshot with the error message
x-tl-correlation-id, see how to find them here