You must contact the bank directly using their Online Banking or app. Many cases of payment failures are related to daily payment limits, so your bank should clarify that.
Articles in this section
- Can TrueLayer initiate a refund?
- GET /payments endpoint breaking change
- How to set up the Insomnia Core for Payments V3
- Why did my payment fail with an error "beneficiary name: Value is invalid"?
- Which credentials should be used to access TrueLayer Android SDK to connect your app?
- Why do you need my IBAN when I make a payment?
- What are the countries that require remitter IBAN?
- Which special characters can be used in the reference and name fields for Single Immediate Payments?
- How to find out if TrueLayer supports a particular sort code for pay-in?
- I have received duplicate webhooks. Is this expected?