There are several ways to check the TrueLayer products' status:
- Visit our Twitter account TrueLayer Status to see real-time system status updates whenever we experience an outage
- If you signed a contract with us and provided your incident POC we will email you the status updates whenever we experience an outage
- You can also visit our Status Page to check TrueLayer's availability as well as the availability per provider.
- You can also integrate with our Status API. This is useful if you want to set up alerts programmatically based on a provider's availability.
Status API
You can use the examples below to embed them into your code or use Postman to make requests.
No authentication is needed for the Status API as there's no personal information being returned.
Data API Availability
Using the sample below you’ll get the availability of the Data API for only the ob-barclays and ob-monzo providers and the accounts endpoint between the 12th Oct 2020, 12:00 and the 13th Oct 2020 13:00.
curl "https://status-api.truelayer.com/api/v1/data/status?\from=2020-09-20T12:00:00&to=2020-09-20T13:00:00\&providers=ob-barclays,ob-monzo\&endpoints=accounts"
Which gives you the JSON response below:
{
"status": "ok",
"results": [
{
"timestamp": "2020-10-12T12:00:00.0000000",
"providers": [
{
"provider_id": "ob-barclays",
"endpoints": [
{
"endpoint": "accounts",
"latency_percentiles": {
"50": 3142.5,
"99": 8126.38,
"75": 3521.0,
"90": 4066.0667,
"95": 4554.1
},
"availability": 99.27007299270073,
"provider_error": 0.31282586027111575,
"truelayer_error": 0.4171011470281543
}
],
"availability": 99.27007299270073,
"provider_error": 0.31282586027111575,
"truelayer_error": 0.4171011470281543
},
{
"provider_id": "ob-monzo",
"endpoints": [
{
"endpoint": "accounts",
"latency_percentiles": {
"75": 535.3,
"99": 5924.77,
"90": 673.4,
"95": 774.65,
"50": 461.0
},
"availability": 99.2619926199262,
"provider_error": 0.0,
"truelayer_error": 0.7380073800738007
}
],
"availability": 99.2619926199262,
"provider_error": 0.0,
"truelayer_error": 0.7380073800738007
}
],
"availability": 99.26636568848758,
"provider_error": 0.16930022573363432,
"truelayer_error": 0.5643340857787811
},
{
(...) RESPONSE REDUCED FOR READABILITY
],
"availability": 100.0,
"provider_error": 0.0,
"truelayer_error": 0.0
}
]
}
You can add and remove providers and endpoints freely.
The three last values (availability, provider_error and truelayer_error) are aggregates that represent the general availability of the Data API based on the parameters provided.
Payments API Availability
The example below returns the general availability for the Payments API between the 12th Oct 2020, 12:00 and the 13th Oct 2020 13:00.
curl "https://status-api.truelayer.com/api/v1/payments/status?\from=2020-10-12T12:00:00&to=2020-10-13T13:00:00"
{
"status": "ok",
"results": [
{
"timestamp": "2020-10-12T13:00:00.0000000",
"providers": [
{
"provider_id": "oauth-starling",
"endpoints": [
{
"endpoint": "/single-immediate-payments",
"latency_percentiles": {
"50": 95.0,
"99": 155.0,
"90": 148.0,
"95": 150.45,
"75": 129.25
},
"availability": 100.0,
"provider_error": 0.0,
"truelayer_error": 0.0
}
],
"availability": 100.0,
"provider_error": 0.0,
"truelayer_error": 0.0
},
...
],
"availability": 100.0,
"provider_error": 0.0,
"truelayer_error": 0.0
}
]
}
Similarly to the Data API example above, you can add provider_id parameters.
The three last values (availability, provider_error and truelayer_error) are aggregates that represent the general availability of the Payments API based on the parameters provided.
Authentication
To check the availability of our authentication services, including token refreshes per provider, check the example below:
curl "https://status-api.truelayer.com/api/v1/auth/status?\from=2020-10-12T12:00:00&to=2020-10-13T13:00:00"