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How can I get a Credentials_id/Debug_id?

Updated

To obtain a debug_id please use the access_token of the relevant user to send the following request:

curl --request POST \
--url https://auth.truelayer.com/api/debug \
--header 'accept: application/json' \
--header 'content-type: application/json' \
--data '{"access_token": "<your_access_token>"}'
This will give you a response similar to the below, that you can send to our support for debugging:
{ 
  "credentials_id": "SSwF1CgQMLOs0qratFpybzF7uJ3hxwppiw1C4s+rT4I=", 
  "debug_id": "ob-monzo|U1N3RjFDZ1FNTE9zMHFyYXRGcHliekY3dUozaHh3cHBpdzFDNHMrYXk0ST0", 
  "provider_id": "ob-monzo" 
}

More

For more information about debug_id check our documentation.

Check how we use debug_ids to investigate issues: How does TrueLayer replicate my issues?

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Comments

2 comments

Date Votes
  • Ehtesham Akhtar Siddiqui

    The link in "For more information about debug_ids, check our documentation." gives 404

    0
  • Konstantin Sokolov

    Hello Ehtesham,

    The link should be working as intended, however, if you continue to experience this issue feel free to submit a ticket in our Help Centre and we will look into what is causing it.

    0

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