Various components can influence the authentication process, one of them being the browser's settings.
Here's what you can check on your iOS/Safari's settings to ensure the process works fine.
What can I do to mitigate these errors?
- Make sure you're not using Safari's Private Mode.
- Check your Safari settings. Go to Settings → Safari and look for "Prevent Cross-Site Tracking" and "Block All Cookies". Disable them and try again.
- Disable any Content Blockers that may be active on your Safari and try again. Go to Settings → Safari → Content Blockers:
- Make sure you're not using incognito/private mode on your browser as this might also affect the process.
- Clear your cookies and cache.
- Try changing your default browser to Chrome temporarily under Settings → Chrome:
AIB does not support Safari browser, if you are on this bank, please use Chrome, as explained on their Technical Help & System Settings page.